Privacy Policy

At Rural Journeys Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, book our services, or interact with us in any way.


1. Information We Collect

We may collect the following types of personal information:

·         Personal details: Name, email address, phone number, nationality, passport information (for travel bookings).

·         Booking information: Travel preferences, accommodation choices, dietary requirements, emergency contacts.

·         Payment details: Necessary billing and transaction information (processed securely via third-party payment providers).

·         Website usage data: IP address, browser type, cookies, and analytics data to improve our website and services.


2. How We Use Your Information

Your information is used to:

·         Process bookings, reservations, and payments.

·         Communicate with you regarding itineraries, travel arrangements, and updates.

·         Provide personalized travel services and recommendations.

·         Ensure compliance with legal and immigration requirements (e.g., visa applications, permits).

·         Improve our website, services, and customer experience.

·         Send occasional newsletters, promotions, or travel updates (only if you opt-in).


3. Information Sharing

We do not sell or rent your personal information. However, we may share it with:

·         Service providers and partners: Hotels, airlines, transport companies, guides, or local authorities (only what is necessary for your trip).

·         Legal authorities: If required by law, regulation, or government request.


4. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure.


5. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal requirements, and resolve disputes.


6. Your Rights

You have the right to:

·         Request deletion of your data (unless required for legal purposes).

·         Withdraw consent for marketing communications at any time.


7. Cookies & Website Analytics

Our website may use cookies to enhance user experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but some site features may not function properly.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

 

Rural Journeys Pvt. Ltd.
Tokha-3
Kathmandu, Nepal
Email: info@ruraljourneys.com